Sustainability

Materiality

Exchange of Opinion and Co-creation with Stakeholders

To Provide Truly Valuable Services

The sense of value of clients and society is constantly changing, so we need to incorporate into our businesses activities a process of exchange of opinion and co-creation with stakeholders in order to provide truly valuable services and products to clients and society.

Sun* regards the issues of high concern to stakeholders to be issues relevant to the strengthening of the basis of our group operations, which in turn is necessary for our business activities and continued growth. We will strive to enhance trust from stakeholders by way of our business activities as well as continued dialogue.

Based on a firm understanding of the expectations and requirements of our society, we will strive to constantly evolve while adapting to changes in the market, and through our business activities, create value unique to Sun* that contributes to realizing a sustainable society.

Stakeholders	Themes/Aim	Main Communication Methods
Client	Contributing to resolving social issues through our business activities Implementing customer service activities aimed at developing sustainable relationships Disclosing services/products information appropriately	Business activities CS activities (Clients survey, interviews, etc.) Provision of information through our website, advertisement and PR
Employees and Their Families	Increased engagement Human resources development, assessment and deployment Exchanges of opinion between management and employees Fair treatment and promotion of occupational health and safety	Sharing of information through Intranet and social media Employees Survey One-on-one meetings between supervisors and employees Whistle-blowing contact desk
Business Partners	Strengthening partnerships Building a better value chain Fair trade	Meetings and social events with business partners Exchange of business transaction documents Compliance Hotline
Shareholders, Investors and Financial Institutions	Appropriate and timely disclosure Promoting understanding of the company, and listening to the voices from capital markets Reporting and exchange of opinion regarding sustainability activities	Disclosure and collection of information through websites Financial results briefings, shareholders meetings IR Events, individual meetings, various reports
Shareholders, Investors and Financial Institutions	Listening to the opinions of society, co-existence with local communities Compliance with laws and regulations	Disclosure and collection of information through websites Participation in seminars and advisory councils Reports and notification
Educational Institutions and Students	Nurture value creation talent through industry-academia collaboration	Disclosure and collection of information through websites Exchanges of opinion with educational institutions In-class lectures of industry-university collaboration programs that we sponsor Job fairs, internship interviews, recruitment interviews
NGO/NPO and other related organizations	Contributing to resolving social issues through collaboration	Disclosure and collection of information through websites Exchanges of opinion with related institutions